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Terms of Service

Terms and conditions governing your use of the Datana platform.

Last updated: September 28, 2026

Acceptance of terms

By accessing or using Datana, you agree to these Terms of Service. If you do not agree, do not use the platform.

Account responsibilities

  • You must provide accurate registration information
  • You are responsible for safeguarding your login credentials
  • You must not share accounts or circumvent access controls
  • You must comply with applicable laws when uploading and analyzing data

Acceptable use

You may not use Datana to upload unlawful content, infringe intellectual property, attempt unauthorized access, interfere with platform operations, or reverse engineer the service except where permitted by law.

Your data

You retain ownership of datasets and content you upload or import. You grant Datana a limited license to process that content solely to provide the service, including running analysis jobs, scheduled refreshes, and generating outputs you request.

Connected data sources

You may only connect databases and import links that you are authorized to access and you are responsible for the credentials you provide. We recommend using a read-only database user. Scheduled refreshes connect to your source at the times you choose and count toward your plan's analysis allowance.

Sharing

You control what you share. Anyone with an active share link can view that analysis without signing in, share links only with people who should see the data, and revoke them when no longer needed. You are responsible for content shared through your links and invitations.

Service availability

We strive for high availability but do not guarantee uninterrupted access. Features may change, and planned maintenance may temporarily affect the service. See our Status page for current operational information.

Limitation of liability

Datana is provided as-is to the maximum extent permitted by law. We are not liable for indirect, incidental, or consequential damages arising from your use of the platform. AI-generated insights are advisory and should be validated before business-critical decisions.

Contact

Questions about these terms: [email protected].